Every hotel thrives on returning business and great reviews. Meeting and exceeding your guests’ expectations is a golden standard in the hospitality industry because it makes the greatest impact on your business.
Hotels owe a high duty of care to their guests and should do everything reasonably possible to ensure the premises is safe. Some areas requiring special attention include:
Very fast response from well versed staff. Great service from RMIC - would and will definitely recommend to other people. :)
Thank you for being so prompt to send out an adjustor and for paying promptly. Everything was fair and settled fast!
My claim was handled great, very smooth and clear direction. Very friendly, a good experience considering the situation.”
Adjustor was very prompt and knowledgeable.