We're here to help!

CLAIMS

Claims department hours:

Weekdays 7:30 a.m. - 4:30 p.m.

(CST)


1-800-747-7642

If calling to report a new claim, please call 1-800-747-7642. If calling about an existing claim, please call during our regular business hours of 7:30 a.m. to 4:30 p.m. (CST)

BILLING

Billing department hours:

Weekdays 7:30 a.m. - 4:30 p.m.

(CST)


1-815-229-1500 option 1

Or login to your account 24/7 to view or pay your bill online.

towing

ROADSIDE ASSISTANCE & GLASS

For all glass and roadside assistance claims, please call the Rockford Mutual Roadside Assistance Program at 855-418-2340. You can also submit glass claims using our online portal by clicking here