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Claims department hours:
Weekdays 7:30 a.m. - 4:30 p.m.
If calling to report a new claim, please call 1-800-747-7642.
If calling about an existing claim, please call during our regular business hours of 7:30 a.m. to 4:30 p.m. (CST)
For all glass and roadside assistance claims, please call the Rockford Mutual Roadside Assistance Program at 855-418-2340.