Customer support

We're here to help!

Claims department hours:

Weekdays 7:30 a.m. - 4:30 p.m.

(CST)

1-800-747-7642

If calling to report a new claim, please call 1-800-747-7642.

If calling about an existing claim, please call during our regular business hours of 7:30 a.m. to 4:30 p.m. (CST)

For all glass and roadside assistance claims, please call the Rockford Mutual Roadside Assistance Program at 855-418-2340.

Billing department hours:

Weekdays 7:30 a.m. - 4:30 p.m.

(CST)

1-815-229-1500 option 1

Or login to your account 24/7 to view or pay your bill online.

Very fast response from well versed staff. Great service from RMIC - would and will definitely recommend to other people. :)

-Kayt, policyholder
Thank you for being so prompt to send out an adjustor and for paying promptly. Everything was fair and settled fast!

-Annette, policyholder
My claim was handled great, very smooth and clear direction. Very friendly, a good experience considering the situation.”

-William, policyholder
Adjustor was very prompt and knowledgeable.

-John, policyholder