Customer support
We're here to help!
CLAIMS
Claims department hours:
Weekdays 7:30 a.m. - 4:30 p.m.
(CST)
1-800-747-7642
If calling to report a new claim, please call 1-800-747-7642.
If calling about an existing claim, please call during our regular business hours of 7:30 a.m. to 4:30 p.m. (CST)
For all glass and roadside assistance claims, please call the Rockford Mutual Roadside Assistance Program at 855-418-2340.
BILLING
Billing department hours:
Weekdays 7:30 a.m. - 4:30 p.m.
(CST)
1-815-229-1500 option 1
Or login to your account 24/7 to view or pay your bill online.
