Customer support

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CLAIMS

Claims department hours:

Weekdays 7:30 a.m. - 4:30 p.m.

(CST)

If calling to report a new claim, please call            1-800-747-7642. 

If calling about an existing claim, please call during our regular business hours of 7:30 a.m. to 4:30 p.m. (CST)

For all glass and roadside assistance claims, please call the Rockford Mutual Roadside Assistance Program at 855-418-2340. 

BILLING

Billing department hours:

Weekdays 7:30 a.m. - 4:30 p.m.

(CST)

1-815-229-1500 option 1

CustomerCare@rockfordmutual.com

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